Privacy Policy

How We Handle Your Data

At Comfort Plumbing & Systems Ltd (trading as CPSL Kent), we take your privacy seriously. This policy explains how we collect, use, and protect your personal information.

Information We Collect

When you contact us via our website, email, or telephone, we collect personal information such as your name, contact details (email and phone number), and your address (including postcode for survey purposes).

How We Use Your Information

We use this information strictly to respond to your enquiries, provide quotations, carry out property surveys, and fulfill contractual obligations (such as installing heating systems). We also use your data to process Boiler Upgrade Scheme grant applications on your behalf, which involves sharing necessary details with Ofgem.

Data Protection

We do not sell your personal data to third parties. We implement appropriate security measures to protect your information against unauthorised access, alteration, disclosure, or destruction.

If you wish to request a copy of the data we hold about you or request its deletion, please contact us at info@cpslkent.co.uk.